What you prepare
An entry in your record of processing activities, a notice for visitors in a visible place, and a person who answers questions about data. You get a template for all three from us.
Compliance
A robot that talks to people touches two regulations: the General Data Protection Regulation and the EU Artificial Intelligence Act. This page says what that means here in practice and what you need to prepare. Every claim on this page can be checked on the machine or in the contract.
01 · The process
Who does what.
What we sign together
The processing agreement is part of the order and is signed with it, not sent after installation. What is kept and for how long goes into it.
What we check on the machine
At handover we check the settings on the robot itself, and what we find goes into the handover record, signed by both sides.
Who answers a question
On your side the person you name at installation. On ours the team that installed the robot; you can write to them directly.
02 · Regulations
We sort compliance out with you.
Data protection and the Artificial Intelligence Act are part of the installation, not an annex to the quote. What applies to your site we write down before signing and hand to you to read. Tell us where the robot will stand and you get the note for your own case.
Click for the answer
Frequently asked questions
Do I get compliance documentation for the machine?
Yes, before handover. In the EU we are the responsible economic operator for the machines we bring in.
Can I see what the robot has been doing?
The console shows where the robot was, how many conversations it had and what it said. There is no video and there are no images.
Who is responsible if the robot says something wrong?
You approve the content. Because the behaviour is put together in advance, the source of a mistake is shown and corrected in one place.
What happens to the data when the contract ends?
At your request we delete or return it. The deadline and the format go into the processing agreement.
Enquiry
Tell us where the robot should stand.
Within two working days you get a proposal for your space and a date to see the robot working. No phone call, no obligation.
Or directlyinfo@vandri-robotics.com